PRIVACY POLICY

Last updated: 14 August 2026

At Tipx Geek Store, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what personal information we collect, how we use it, why we use it, who we may share it with, and the rights you may have in relation to your personal information.

By using our website or purchasing products from Tipx Geek Store, you acknowledge that your personal information may be processed as described in this Privacy Policy.

1. WHO WE ARE

Tipx Geek Store operates this online store and is responsible for the processing of personal information collected through our website.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [CUSTOMER SUPPORT EMAIL]

Where applicable, if we are required to appoint a UK representative or Data Protection Officer, the relevant contact details will be provided here.

2. INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect the following types of personal information:

Information you provide directly

This may include:

• Full name

• Billing and delivery address

• Email address

• Telephone number

• Order details

• Payment and transaction information

• Customer service communications

• Information you provide when contacting us

• Information you provide when creating or managing an account

We only request information that is reasonably necessary for the relevant purpose.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Approximate location

• Pages visited

• Products viewed

• Time spent on our website

• Referring website

• Website interactions

• Information relating to cookies and similar technologies

Some of this information may be collected through cookies, pixels, tags and similar technologies.

3. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

Processing and fulfilling orders

We use your information to:

• Process and confirm your orders

• Process payments

• Provide order confirmations

• Arrange delivery

• Provide order tracking where available

• Handle returns, refunds and replacements

• Provide customer support

Operating and improving our website

We may use information to:

• Maintain and operate our website

• Improve website functionality

• Understand how customers use our website

• Improve products and services

• Detect technical problems

• Protect the security of our website

Fraud prevention and security

We may process information to:

• Detect and prevent fraudulent transactions

• Verify orders where necessary

• Protect our customers and business

• Prevent misuse of our website

• Investigate suspicious activity

Marketing and advertising

Where permitted by applicable law and, where required, with your consent, we may use cookies and similar technologies to:

• Measure advertising performance

• Understand how visitors interact with our website

• Create advertising audiences

• Measure conversions

• Show relevant advertisements

• Improve our marketing campaigns

This may involve services such as Meta, TikTok and Google.

4. LEGAL BASES FOR PROCESSING

Depending on the circumstances, we rely on one or more of the following legal bases under applicable data protection law:

Performance of a contract

We may process your information when it is necessary to fulfil an order or provide services that you have requested.

For example, this includes processing your order, arranging delivery and handling returns.

Legal obligations

We may process personal information when necessary to comply with legal, accounting, tax, regulatory or other legal requirements.

Legitimate interests

We may process information where it is necessary for our legitimate business interests, provided that these interests are not overridden by your rights and interests.

This may include improving our website, preventing fraud, protecting our systems, managing customer relationships and improving our services.

Consent

Where required by law, we will ask for your consent before processing personal information for specific purposes.

This may include certain marketing communications and non-essential cookies or tracking technologies.

You can withdraw consent at any time where processing is based on consent.

5. PAYMENT INFORMATION

Payments made through our website are processed using the payment services available at checkout.

Our store operates using Shopify, and payment processing may involve Pagou.ai or other payment service providers made available through our checkout.

We do not intentionally request or store your full payment card details on our own systems.

Payment providers may process payment information according to their own privacy policies, terms and security procedures.

6. WHO WE MAY SHARE YOUR INFORMATION WITH

We may share personal information with trusted service providers where this is necessary to operate our business and provide our services.

These may include:

• Shopify — our e-commerce platform

• Pagou.ai and other payment providers — to process payments and transactions

• Delivery and fulfilment service providers — to process and deliver orders

• Customer service providers — to help us respond to customer enquiries

• Analytics providers — to understand website usage and performance

• Advertising platforms — including Meta, TikTok and Google, where applicable and permitted

• Technology and security providers — to maintain and protect our website

• Professional advisers, authorities or other parties where disclosure is required or permitted by law

We only share information where there is a legitimate reason to do so and, where required, appropriate safeguards are used.

7. INTERNATIONAL DATA TRANSFERS

Some of the service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is carried out in accordance with applicable data protection laws.

Depending on the destination and circumstances, international transfers may rely on an applicable adequacy regulation, appropriate contractual safeguards or another lawful transfer mechanism.

UK data protection rules require organisations to ensure that restricted international transfers are covered by an adequacy regulation, appropriate safeguards or an applicable exception.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function, including shopping cart, checkout and security functions.

We may also use non-essential technologies for analytics, advertising and marketing purposes, including:

• Meta Pixel

• TikTok Pixel

• Google Ads

• Other analytics and advertising technologies

Where required by law, non-essential cookies and tracking technologies will only be activated after you provide the appropriate consent.

For more information, please see our Cookie Policy.

9. MARKETING COMMUNICATIONS

If you have opted in to receive marketing communications from us, we may send you information about products, promotions, offers and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

We will not require you to provide additional personal information in order to unsubscribe from marketing communications.

10. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we keep information depends on factors including:

• The purpose for which the information was collected

• Whether we need it to provide ongoing customer support

• Legal, accounting and tax requirements

• The prevention of fraud and abuse

• The establishment, exercise or defence of legal claims

• Our legitimate business needs

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

11. YOUR DATA PROTECTION RIGHTS

Depending on the circumstances and applicable law, you may have rights including:

• The right to request access to your personal information

• The right to request correction of inaccurate information

• The right to request deletion of your information

• The right to request restriction of processing

• The right to object to certain processing

• The right to data portability

• The right to withdraw consent where processing is based on consent

• Rights relating to certain automated decision-making and profiling

These rights are not absolute and may be subject to legal exceptions.

To exercise your rights, please contact:

[CUSTOMER SUPPORT EMAIL]

We may need to verify your identity before fulfilling certain requests.

12. RIGHT TO OBJECT TO DIRECT MARKETING

You have the right to object to the processing of your personal information for direct marketing purposes.

If you no longer wish to receive marketing communications, you can unsubscribe at any time.

You can also contact us directly using the email address provided above.

13. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children who are unable to provide valid consent or otherwise lawfully provide their personal information.

If you believe that a child has provided us with personal information in circumstances where this was not appropriate, please contact us so that we can review and, where appropriate, delete the information.

14. DATA SECURITY

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of personal information.

15. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites.

If you visit a third-party website, we recommend reviewing its privacy policy before providing personal information.

16. AUTOMATED DECISION-MAKING AND PROFILING

Certain third-party services used by our website may use automated processing, analytics or profiling for purposes such as advertising measurement, fraud prevention, personalisation or audience creation.

We do not make decisions based solely on automated processing that produce legal or similarly significant effects on you unless permitted by applicable law and with the appropriate safeguards.

17. YOUR RIGHT TO COMPLAIN

If you believe that your personal information has been handled improperly, we encourage you to contact us first so that we can try to resolve your concern.

You also have the right to lodge a complaint with a relevant data protection supervisory authority.

For individuals in the United Kingdom, the relevant supervisory authority is the Information Commissioner's Office (ICO).

You can find information about the ICO and how to make a complaint on its official website.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or applicable legal requirements.

When we make significant changes, we may provide additional notice where appropriate.

The latest version will always be published on this page.

19. CONTACT US

If you have any questions, requests or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us at:

tipxbrasil@gmail.com

We will make reasonable efforts to respond to your request within the timeframe required by applicable law.