SECURE SHOPPING POLICY
At Tipx Geek Store, we take the security of your personal and payment information seriously. We use trusted e-commerce and payment technology to provide you with a secure shopping experience.
SECURE PAYMENTS
Orders placed through Tipx Geek Store are processed through Shopify, our e-commerce platform, with payment services provided by Pagou.ai.
Pagou.ai provides the payment infrastructure used to process transactions and states that its platform is PCI DSS Level 1 compliant, an industry standard for the secure handling of payment card information.
Shopify is also PCI DSS Level 1 compliant, and Shopify stores benefit from built-in security measures designed to protect payment information during the checkout process.
Payment information may be processed by our payment service providers in accordance with their applicable security, privacy and data protection policies.
PAYMENT INFORMATION SECURITY
We do not have access to your full payment card details beyond the information made available to us by our payment service providers for the purpose of processing and managing your order.
Payment transactions are protected using security measures and technologies designed to help prevent unauthorised access, fraud and misuse.
For more information about how your personal information is collected and used, please refer to our Privacy Policy.
FRAUD PREVENTION AND ORDER SECURITY
To protect our customers and our business, payment providers and our e-commerce platform may perform automated or manual security checks on transactions.
If an order is identified as potentially fraudulent or if additional verification is reasonably required, the order may be delayed, declined or cancelled.
Where necessary, we may contact you to verify information relating to your order.
THIRD-PARTY PAYMENT PROVIDERS
When you make a payment through Tipx Geek Store, your payment may be processed by Pagou.ai or another payment service provider made available through our checkout.
Third-party payment providers may process certain information in accordance with their own privacy policies, terms and security procedures.
We recommend that you review the relevant policies of these providers if you would like more information about how your payment information is processed.
PROTECTING YOUR ACCOUNT
If you create an account with Tipx Geek Store, you are responsible for keeping your login credentials confidential.
Please use a strong, unique password and do not share your password with anyone. If you believe that your account has been accessed without your permission, please contact us as soon as possible.
SECURE WEBSITE CONNECTION
Our online store is hosted on Shopify and uses secure connections to help protect information transmitted between your browser and our website.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. We continuously rely on the security measures provided by our technology and payment partners and take reasonable steps to protect the information under our control.
YOUR CONSUMER RIGHTS
Nothing in this Secure Shopping Policy affects or limits any statutory rights you may have under applicable UK consumer protection or data protection laws.
If you have any questions or concerns regarding the security of your payment or order, please contact Tipx Geek Store through our customer support channels.